Health & Dental Plan

Studentcare Health Insurance (For domestic students)

To help Concordia University graduate students pay for the health services they need, the GSA has partnered with Studentcare to provide students with extended health and dental coverage.

The plan is designed specifically to fill the gaps in provincial health care and other basic health-care programs.

 

Studentcare Dental Insurance (For domestic & international students)

International Students have their health insurance provided by Blue Cross, which is managed by Concordia University directly. They cannot be covered under Studentcare’s Health plan, but they can add dental coverage to their plan by opting-in for the Dental Plan offered by Studentcare during change of coverage periods.

 

Frequently Asked Questions

 

I am an international student. How can I enroll in Studentcare Health and Dental Plans?

As an international student, you are not automatically enrolled in any Studentcare plans. If you wish, you may opt-in to the Studentcare dental plan during the change-of-coverage period between September 5th and October 4th. There are no retroactive enrollments if you do not enroll before October 4th and need dental coverage. International students have access to a health insurance plan provided by Blue Cross and managed by Concordia University BIRKS directly. The GSA only works with Studentcare and if you have questions about health insurance please direct them to BIRKS or the International Student Office at 514-848-2424, ext. 3515 or [email protected].

 

I am a domestic student. What steps do I follow to make sure I’m included in the Studentcare Health and Dental Plans?

As a domestic student you will be automatically enrolled in both of these plans as of September 1st. Once you are enrolled, you have to get a Studentcare ID and activate your plan. Find the instructions for activating your plan here. From there you can submit claims for expenses incurred as of September 1st, 2024. Between September 5th and October 4th there is a change-of-coverage & opt-out period where you can choose to drop either or both of the insurance plans. Keep an eye on emails from StudentCare with further instructions for opting out.

 

What is covered by Studentcare Health and Dental? Can I add my partner or child to the plan?

The plan begins on September 1st, 2024 and ends August 31st, 2025. You can make claims for any expenses within that period and find a detailed list of what is covered by the plans via this link here (note, only health plan members have access to vision). You also get more discounts by finding service-providers through the Studentcare network. Here are the instructions on how to enroll your partner or child during the change-of-coverage period (September 5th and October 4th). Click here for a cost breakdown. 

 

When I register my name and email to get my Studentcare ID, it can’t find my information. What should I do?

Don’t panic! This happens all the time. Here are the two most common issues that could be happening.

  1. Information mix up
    1. Make sure the way you’ve entered your name is the same as the one that Concordia has you registered with.
    2. Try entering a different email address like your Concoria or personal email address.
    3. Check that your date of birth is in the right order of day/month/year
  1. Enrollment issues
    1. Confirm that you are enrolled in Studentcare health or dental insurance plans by looking at your tuition breakdown under the Financial section of your My CU Account > Tuition & Fees payments > Pay. This should take you to a secure TouchNet website where you can click “view activity” and be taken to a detailed breakdown of your account activity. You can also contact financial services if you need help understanding your tuition.
    2. If you enrolled recently, it can take sometimes 3-4 weeks for your information to be transferred between the university and Studentcare.

If you’ve tried all this and it still doesn’t work. Please reach out to Studentcare directly via their support form or phone at 1-514-789-8790

 

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